Business Continuity and Disaster Recovery

When systems fail,
Recovery matters.

Having a backup does not mean you can actually recover. We design, implement, and test backup and disaster recovery solutions for Australian businesses so that when something goes wrong, getting back online is measured in hours, not days.

Backup and Disaster Recovery

Most businesses have some form of backup running. Far fewer have ever actually tested whether they can restore from it. An untested backup is not protection. It is a false sense of security.

We build backup and disaster recovery solutions around two practical questions. How much data can your business afford to lose, and how long can it afford to be offline? The answers determine how often data is backed up, where it is stored, and how quickly it can be restored.

We manage the whole thing. Configuration, monitoring, regular testing, and response. Not a backup job set up years ago that no one has touched since.

📍 RPO
Recovery Point Objective how much data can your business afford to lose?
⏱️ RTO
Recovery Time Objective how fast do you need to be back online?
✅ Tested
We verify backups actually restore not just that the job completed.
What We Cover

Protection, testing, and ongoing management

⚠️ What most businesses get wrong about backup

A backup that runs every night but has never been tested is not a recovery strategy. We see this regularly. A business backs up for years, suffers a ransomware attack or hardware failure, then discovers at the worst possible moment that their backups were corrupted or simply would not restore cleanly.

The other common failure is backup without isolation. If your backup is connected to the same network as your primary environment, ransomware that hits your live data will often hit your backup too. We implement offsite and isolated backup configurations that keep your recovery copy protected even if your primary environment is fully compromised.

💾 What we protect

  • On-premises servers and workstations
  • Microsoft 365 mailboxes, SharePoint, and Teams data
  • Cloud workloads on Azure and AWS
  • Business-critical applications and databases
  • Network configuration and firewall state
  • Virtual machine environments (VMware, Hyper-V)
  • Remote and branch office environments
  • Endpoint devices for field and remote staff

🔄 How we approach recovery

  • Define RPO and RTO targets aligned with your business operations
  • Design backup frequency and retention schedules to meet those targets
  • Implement offsite and cloud backup destinations for geographic separation
  • Configure immutable backup storage to protect against ransomware
  • Run scheduled restore tests to verify backup integrity
  • Document recovery runbooks so restores are not guesswork under pressure
  • Monitor backup jobs daily and alert on failures before you notice
  • Provide a recovery report after every test restore

📧 Microsoft 365 backup

Microsoft 365 does not include a full backup. Microsoft provides platform availability, not data protection. Emails deleted more than 30 days ago are typically unrecoverable without a third-party backup solution in place.

We implement dedicated Microsoft 365 backup covering Exchange Online, SharePoint, OneDrive, and Teams. Retention periods are configurable to match your compliance and business requirements.

🛡️ Ransomware resilience

Ransomware is now the most common reason businesses need to recover from backup. A properly isolated backup turns a ransomware attack from a catastrophe into a manageable incident.

  • Immutable backup storage backups that cannot be deleted or encrypted
  • Air-gapped offsite copies separated from your primary network
  • Rapid restore capability to minimise operational downtime
  • Incident response coordination if a ransomware event occurs
Compliance

Compliance and retention

Many industries carry specific data retention obligations that your backup configuration must support.

  • Financial services seven-year record retention for ASIC and AFSL obligations
  • Healthcare patient record retention under Privacy Act requirements
  • Legal matter file retention aligned with trust accounting obligations
  • Accounting seven-year ATO data retention for registered tax agents
  • General Privacy Act breach response requires recoverable audit logs
How We Work

Our BCDR process

1. Assessment
Review current backup config, retention settings, and test history. Identify gaps.
2. Design
Define RPO and RTO targets, select platforms, and design coverage for all critical systems.
3. Implementation
Configure agents, schedules, retention policies, and offsite destinations. Set up daily monitoring.
4. Testing
Scheduled restore tests with a written report confirming what was restored and how long it took.
5. Ongoing Management
Configuration updated as systems change, data grows, and compliance requirements evolve.
Ready to talk?

Not confident your backups would actually work when needed?

We can assess your current setup and give you an honest answer. No commitment required.