Retail and Wholesale

IT for retail,
We know your tools.

IT support for retail and wholesale businesses across Australia. We keep POS systems, inventory management, EFTPOS integration, and eCommerce platforms running reliably, across single sites and multi-location operations.

IT Support for Retail and Wholesale

In retail and wholesale, IT failure has an immediate, visible impact. The register stops. Staff cannot process transactions. Orders cannot be picked. Customers are waiting. Every minute of downtime in a trading environment has a measurable cost.

We support retailers, wholesalers, and distributors across single-site boutiques and national multi-site operations. We understand the software they run on, the connectivity requirements across locations, and what PCI-DSS compliance actually requires for businesses handling cardholder data.

🖥️ POS Systems
Point-of-sale platform support the system that runs your floor needs to stay running.
🌐 Multi-Site
Consistent IT configuration and management across all your locations.
💳 PCI-DSS Aware
Payment card security requirements understood and applied to your environment.
What We Cover

Platforms, connectivity, and compliance for retail

🖥️ Point-of-sale and retail platforms

  • Lightspeed Retail and Lightspeed Restaurant deployment and support
  • Vend by Lightspeed configuration and integration support
  • MYOB Retail Manager setup and ongoing support
  • Square for Retail configuration and integration
  • Shopify POS in-store and online integration support
  • EFTPOS and payment terminal connectivity
  • Inventory management system integration
  • Loyalty program platform integration

🌐 Multi-site network and connectivity

  • Standardised network configuration across all locations
  • Site-to-site VPN for central inventory and reporting systems
  • Retail-grade internet connectivity with failover
  • Guest Wi-Fi separate from POS and operational networks
  • Remote management capability for all locations from one platform
  • Centralised monitoring and alerting across the network

🛒 eCommerce and omnichannel integration

  • Shopify, WooCommerce, and Magento infrastructure support
  • POS to eCommerce inventory synchronisation
  • Order management system integration
  • Warehouse management system connectivity
  • Click and collect workflow configuration
  • Carrier and fulfilment platform integration
Security

Security for retail environments

  • PCI-DSS scope assessment identifying which systems are in scope for cardholder data
  • Network segmentation separating payment systems from general IT
  • Endpoint protection on all POS and back-office systems
  • Staff account management and offboarding for high-turnover environments
  • CCTV and physical security system integration where required
Compliance Context

Regulatory and compliance obligations

These are the frameworks and obligations that most directly affect how IT in your industry must be configured, secured, and managed.

Ready to talk?

Looking for IT support built for retail and wholesale?

Talk to us about what your floor runs on. We understand the operational pressure and what happens when the systems go down.