Telephony and Communications

Any PABX or VoIP,
Your call.

Cloud phone systems, hosted voice, Microsoft Teams Phone, and unified communications for Australian businesses. We recommend what fits your setup and manage the full deployment and ongoing support.

Business Phone Systems and Unified Communications

Most Australian businesses are moving away from on-premises phone systems towards cloud-based alternatives that cost less to run, are easier to manage, and work better for hybrid and remote teams.

The challenge is picking the right platform and setting it up properly. A system that looks good on paper can cause real operational problems if it is not built around how your team actually works. We assess your needs, recommend the right option, and handle the full deployment and ongoing management.

☁️ Cloud Based
No on-premises hardware to maintain hosted voice platforms that scale with your business.
🤝 Teams Calling
Microsoft Teams Phone integrated with your existing Microsoft 365 environment.
🔀 Number Porting
Keep your existing numbers when moving to a new platform we manage the whole process.
What We Cover

Phone systems and communications platforms

📞 Microsoft Teams Phone

For businesses already on Microsoft 365, Teams Phone is often the most seamless option. It integrates directly with your existing Teams environment so staff use one application for calls, chat, and meetings.

  • Teams Phone licence procurement and configuration
  • Direct routing or calling plan setup
  • Number porting from existing provider
  • Auto-attendant and call queue configuration
  • Voicemail and call forwarding setup
  • Handset supply and configuration where required
  • Ongoing management and user provisioning

🌐 Hosted VoIP and Cloud PBX

For businesses that want a dedicated phone system without on-premises hardware, hosted VoIP and cloud PBX platforms deliver enterprise-grade features at a predictable monthly cost. We work with leading Australian hosted voice providers and recommend the right fit for your size and requirements.

  • Provider assessment and recommendation
  • Number porting and DID allocation
  • Auto-attendant and IVR configuration
  • Call recording where required
  • Mobile app setup for remote and hybrid workers
  • Integration with CRM and business applications
  • Ongoing support and user management

📟 PABX and Legacy System Migration

Many businesses are still on ageing on-premises PABX systems. When these reach end of life, we manage the migration to a modern cloud platform, handling number porting, configuration, and the staff transition with minimal disruption.

  • Legacy PABX assessment and migration planning
  • Number porting from existing system
  • Feature mapping translating legacy features to the new platform
  • Staff training and transition support
  • Parallel running period where required
  • Decommissioning of legacy hardware
Bringing It Together

Unified Communications

Unified communications combines voice, video, messaging, and collaboration into a single platform. For businesses that have grown their communication tools organically, this often means consolidating several separate tools into one managed environment.

  • Platform assessment and consolidation planning
  • Microsoft Teams as unified communications hub
  • Video conferencing room system integration
  • Contact centre and call queue solutions
  • Integration between communication and business platforms
Ready to talk?

Time to replace or upgrade your phone system?

Tell us what you are running now and what is not working. We will recommend the right option for your business.